Terms and Conditions

1. Service provider

Les Pierres Dorées
2 rue du Pont, 85000 La Roche-sur-Yon
contact@lespierresdorees.fr · 07 69 85 03 58

Maison Cerf, entreprise individuelle, SIRET en cours d’immatriculation, siège : 16 rue de Nantes, 44650 Legé, représenté(e) par Fabien Gahery.

2. Purpose

Short-term rental of Les Pierres Dorées (capacity: 2 adults, up to 2 children/babies (children + babies ≤ 2)), furnished tourist accommodation, with optional extras.

3. Reservation

• Online reservation via the dedicated form.
• Firm reservation after confirmation and payment.
• Maximum capacity: 2 adults, up to 2 children/babies (children + babies ≤ 2). Pets prohibited.
• Length of stay: minimum 1 night, maximum 90 nights.
• The customer guarantees the accuracy of the information provided.

4. Rates and payment

• Prices in euros, taxes and tourist tax depending on the stay.
• Online payment of the stay via Stripe (secure service provider). Les Pierres Dorées does not store any credit card data.
• Reservation confirmed after validation of payment.
• Extras (early check-in, late check-out, local products, brunch/prepared meals, etc.) charged extra.

5. Deposit

A deposit of 300,00 € can be requested (amount included in the contract; €0 = no deposit).

• In principle not cashed upon reservation: the payment method is securely recorded at Stripe.
• Without damage or failure after the stay: no flow deposit.
• In the event of damage, loss or non-compliance with the rules, possible debit of all or part of the deposit via Stripe, within the limit announced, with information to the customer.
• The payment method is kept by Stripe for the duration of deposit monitoring, then deleted or deactivated.

6. Cancellation and modification

Guests may cancel their reservation up to one (1) month before the arrival date : in this case, all amounts paid are refunded.

After this period, no cancellation gives rise to a refund, unless with the written agreement of the rental company. A modification of dates can be considered subject to availability, without guarantee.

In the event of cancellation by the rental company for its own reason, all amounts paid are refunded.

7. Check-in and check-out

• Self-check-in from 17 h.
• Check-out before 11 h.
• Early check-in available from 15 h / late check-out until 13 h (paid options, subject to availability).

8. Housing rules

• Accommodation non-smoker (including electronic cigarette).
• Pets not allowed.
• EVG / EVJF not allowed.
• Respect for the neighborhood and facilities.
• Accommodation returned in good order (dishes, trash cans, storage).
• Damages chargeable to the customer (possibly via the deposit).
• Maximum length of stay: 90 nights, noted when booking and in the contract.

9. Rental contract and extras

A seasonal rental contract is accepted electronically during payment (check box) and transmitted in PDF with the confirmation. Optional extras ordered when booking or via the traveler area are part of the stay and remain subject to these General Terms and Conditions and the contract.

10. Liability

The lessor is not liable for damage linked to non-compliant use or a case of force majeure, subject to mandatory legal provisions.

11. Personal data

See the Privacy Policy.

12. Applicable law

French law. Search for an amicable solution before any dispute. Failing this, competent courts according to common law and, where applicable, consumer protection provisions.

To book