GDPR

Privacy Policy

This page describes how Les Pierres Dorées collects and uses your personal data, in particular during a contact request, an online reservation or a payment.

Last updated: August 2026.

1. Data controller

Les Pierres Dorées
2 rue du Pont, 85000 La Roche-sur-Yon
Email: contact@lespierresdorees.fr

2. Data collected

  • Contact : name, email, telephone (optional), message
  • Reservation : identity, email, telephone, postal address, dates of stay, travelers, extras, comments
  • Payment : amount of stay, currency, references and status. Card processed exclusively by Stripe (not stored with us)
  • Deposit : means of payment registered with Stripe for possible debit after the stay; no collection as long as no default is noted
  • Technical data : server logs, technical cookies

3. Purposes and legal bases

  • Respond to your requests (legitimate interest / pre-contractual measures)
  • Conclude and execute the reservation (contract)
  • Collect payment for the stay and, if applicable, a deposit debit (contract / legitimate interest)
  • Prevent fraud (legitimate interest)
  • Send confirmation and stay information emails (contract)
  • Accounting and legal obligations (legal obligation)

4. Recipients

  • OVH (accommodation)
  • Brevo (transactional emails)
  • Stripe (payment for the stay and deposit via registered payment method) — privacy policy Stripe

We do not sell your data for commercial purposes.

5. Shelf life

  • Contact: duration of processing, then limited archiving
  • Reservations and deposit monitoring: stay + check after departure, then legal/accounting obligations if applicable
  • Technical logs: limited duration

6. Your rights

Access, rectification, erasure, limitation, portability, opposition: contact@lespierresdorees.fr. Complaint possible to the CNIL.

7. Cookies

Cookies / technical storage necessary for the site and the reservation. No third-party advertising cookies to date.

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